Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
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Information We Collect
We collect information to provide better services to our customers and partners. The types of information we collect include:
Personal Information
- Name, email address, and contact information when you inquire about our products
- Company information for B2B transactions and partnerships
- Shipping and billing addresses for order processing
- Communication preferences and marketing consent
Business Information
- Order details, product specifications, and customization requirements
- Payment information (processed securely through third-party processors)
- Communication history and support interactions
- Quality feedback and product performance data
How We Use Your Data
We use the collected information for legitimate business purposes, including:
Manufacturing & Production
- Processing custom skateboard orders
- Quality control and testing
- Production planning and scheduling
- Inventory management
Customer Service
- Responding to inquiries and support requests
- Providing product information and samples
- Order tracking and delivery updates
- Handling returns and warranties
Data Protection & Security
We implement robust security measures to protect your information:
Security Measures
Third-Party Services
We work with trusted third-party services to provide our manufacturing and business services:
Payment Processors
Secure payment handling
Shipping Partners
Global delivery services
Analytics Tools
Website performance
Your Privacy Rights
You have the following rights regarding your personal information:
Access & Control
- Request access to your data
- Update or correct information
- Request data deletion
Communication
- Opt-out of marketing emails
- Manage cookie preferences
- File privacy complaints
Privacy Questions?
If you have any questions about this privacy policy or how we handle your data, please don't hesitate to contact us.